Help and Support

Record and revisit

Record dream fragments, feelings and themes. The calendar counts personal entries, excluding curated examples. Private reflections do not appear in shared dream cards.

Audio and permissions

Soundscapes pause in the background and do not resume automatically. Microphone and camera permission is requested only after you choose the related action. You can change permissions in system Settings.

Backup and recovery

Full backups contain private content. A successful import replaces the current space and returns to identity selection. Failed imports preserve existing data. Live account credentials are not exported in backups.

Account problems

Retry a failed connection. A deletion timeout means the outcome is unknown: check account status before sending another deletion. If confirmed deletion is followed by failed local cleanup, the account stays signed out. Check the account again to retry local cleanup.

Feedback

Feedback email: somoraiosfeedback@justsomora.com.

The app opens a system email draft for you to review and send. Include the app version, steps and expected behavior. Do not include private dreams, account credentials or sensitive personal information.